SHIPPING

Your purchase will be sent Royal Mail 1st class 

Cards are delivered free of charge

Packages up to 1kg are £3.68

Packages above 2kg are £5.47

Your order should be shipped the next working day, however, we are a one person business so bear with us as there can be occasional delays.

Currently we are only shipping within the UK.

With a focus on the environment we do our best to re-use packaging where we can therefore your order could be shipped in packaging which may well not look brand new.

RETURNS

If you are not entirely satisfied with your purchase, we're here to help.

You have 14 calendar days to return an item from the date you received it.

All items must be unused, in a saleable condition with the original packaging, tags/labels. Your item needs to have the receipt or proof of purchase.

Once we receive your item we will inspect it . If your return is approved we will initiate a refund to your original method of payment. You will receive your credit over the period determined by your issuer's policy.

You will be responsible for paying your own shipping costs for returns and any insurance you may deem necessary for the safe return of the item as any damage or loss in transit is your responsibility.

Jewellery Returns

Due to the fragile nature of all our jewellery and for hygiene reasons we cannot accept any returns.

RETURNS - DAMAGED OR FAULTY GOODS

Please do not return any faulty product without contacting us first.

If your goods were damaged in transit or appear to be faulty please immediately photograph the item and email this to us at hello@thebluemagpie.co.uk so we can decide the best course of action.